PANDORA is a globally recognized brand known for its exquisite jewelry and accessories. With a rich history dating back to 1982, PANDORA has become a leader in the industry, offering a wide range of handcrafted pieces that capture the essence of style and individuality. Each design is thoughtfully created using high-quality materials, including sterling silver, 14k gold, and genuine gemstones. PANDORA's signature charm bracelets have become a beloved symbol of personal storytelling, allowing individuals to create unique combinations that reflect their own experiences and passions. In addition to charm bracelets, PANDORA also offers a diverse collection of rings, earrings, necklaces, and pendants, all of which embrace the brand's commitment to craftsmanship and timeless elegance. With its carefully curated selection and dedication to customer satisfaction, PANDORA continues to be a trusted name in the world of jewelry.
Reviews
I’m rating 5 stars due to the sales person Zachary. His customer service was the best I ever had. I came in to look for something for myself and for a friend and he helped me. I will continue to only go to this location for his outstanding service. Thank you Zachary. You’re the best
Not the best first impressions for picking up a Mother's Day gift. Victoria seemed as if she's hates her job or needs to be cross trained or retrained in customer etiquette. Commuted from Baltimore County due to horrid reviews for Towson location. Overall, order to pickup and know whether you want multiple boxes and a gift receipt ahead of time.
Great Pandora location near Nordstrom at the Columbia Mall with very knowledgeable employees. Though it's small in size store wise, the layout is very nicely done. I'll continue to visit this location for great gifts.
Went in to find a gift for my girlfriend.
Syndie (I’m trying to remover how it was spelled) apologize if it’s wrong.
She was very kind and attentive!
Helped me with what I was looking for!
Got what I needed! Thank you!
4000$ for a gold bracelet that's 10k gold who does pandora think they are Tiffany. If 4k is not a complete rip off for 10k gold they have gold plated bracelets 🤣 …
I was coming to the store to exchange a ring for another size, and I was met with an attitude from an employee named Victoria. Victoria was making snarky remarks in an unacceptable tone, and while she ended up helping me, I did not feel very helped in the end. I will not be returning to this location, as I did not feel like a wanted customer. I will go spend my money elsewhere.
Went here today looking for a complimentary bracelet pouch (for bracelet storage).
Ms. Electra, greeted and assisted me above and beyond! While I intended to be in an out, I ended up being there for maybe 15 or so min. I was enlightened on several things regarding the care of my pandora jewelry. I learned a few things that will be very useful moving forward. I also browsed a few items in store and definitely plan on returning to purchase in the near future!
Why? Because of the time Ms. Electra took to breakdown different things in addition to showing me all she did. She was very personable, friendly and professional. Great customer service goes a long way. Especially when you aren’t pressured to buy and are given the time to look at everything that’s available. It’s unfortunate some reviewers didn’t have my experience which is surprising because I felt welcomed and valued which is why I’ll be returning specifically to this location to make a purchase.
This is for the store and corporate. I tried building a bracelet online (to get a free bangle). Some of the charms were "out of stock" online, but had in store options. When I went to the store, they had the charms I wanted, but no bangles. I asked for a substitution (a charm bracelet for the charms, like 20$ cheaper), no dice. Corporate said it was a while supplies last issue. What if 4 separate stores had the 4 separate charms I wanted, because they were "out of stock" on the website. Would I have then qualified for the bangle? They should be able to have the charms sent back from the store, and sent to me, like other stores do, or at least honor the deal because they didn't have the charms available online.
Edit: I called the number provided and they didn't do anything. Since I already purchased it the guy said I would have to call this store directly. There was no point to me calling. My review does not change, it was another person trying to deflect the actual issue.
Location
10300 Little Patuxent Pkwy, Columbia, MD 21044, United States
Hours
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Monday
11:00 AM - 08:00 PM
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Tuesday
11:00 AM - 08:00 PM
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Wednesday
11:00 AM - 08:00 PM
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Thursday
11:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
12:00 PM - 06:00 PM
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